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Baggage & Security

Phoenix Sky Harbor Airport PHX

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Baggage Claim at Phoenix Sky Harbor PHX Airport

The baggage claim area is on the ground level of each of the terminals.

Baggage Carts / Skycap at Phoenix Sky Harbor PHX Airport

Luggage carts are available on the curb, ticketing, baggage claim and in the parking garages and can be taken through the security checkpoint, after inspection by the TSA, all the way to the gate.  Electric carts are available after screening at the checkpoint.

Security at Phoenix Sky Harbor PHX Airport

TSA Contact: TSA's (U.S. Transportation & Safety Administration) toll-free number is 1-866-289-9673;  email: [email protected].  For prohibited items open http://www.tsa.gov/public/

All 25 of the U.S.'s largest airports will have or soon get:
(a) APCs  (Automated Passport Control kiosks) to be used by  US & Canadian citizens, passengers of all visa waiver countries, passengers with only carry-on bags, & U.S. green-card holders -   reducing US Customs inspection by 89 percent & wait time by 50 percent.   (b)  'Carry E-Z' green lines are for 'carry-on bags only' passengers. (These airports also may add new international checkpoint lanes and expand CBP baggage egress).

New Customs CBP Form 2059B is effective 7/31/14 (available in several languages - download: (www) cbp.gov/newsroom/publications/forms.) Familites with same residence may use one single form.
 APC kiosks  (Automated Passport Control) collect passengers' facial & fingerprint biometrics against their passports - approved by US Customs and Border Protection (CBP). The kiosks will process any passenger from the USA, Canada, or any of the 38 visa waiver countries without any pre-enrollment. The process takes about 90 seconds.
Global Entry-enrolled frequent flyers may use Global Entry self-service kiosks (intended for frequent flyers), bypassing Passport control, Customs & Immigration upon return to the U.S. For Global Entry info open cbp.gov.globalentry/about