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SUB Flight Arrivals Surabaya Juanda Airport Flight Arrival Status

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Flight Arrivals To Surabaya Juanda Airport (SUB)

Surabaya Juanda Airport is a bustling transportation hub that serves both domestic and international flights. With two terminals equipped with various facilities, passengers can expect a comfortable travel experience. The airport receives numerous daily arriving flights from various destinations, with over 25,000 flights and more than 10 million passenger arrivals annually. This article provides useful information on arrival procedures, baggage claim areas, and checking arrival status to ensure a smooth and efficient process for passengers and those waiting for them.

Airport Terminals

SUB has two terminals: Terminal 1 and Terminal 2. Terminal 1 is used for domestic flights, while Terminal 2 is used for international flights. Both terminals have various facilities such as restaurants, shops, and lounges to make passengers' travel experience more comfortable. The airport also provides shuttle buses to transport passengers between the terminals.

Daily Arriving Flights

Surabaya Airport receives numerous daily arriving flights from various destinations. On average, the airport handles around 25,000 arriving flights per year, with approximately 10 million passengers disembarking annually. The airport serves both domestic and international airlines, including Garuda Indonesia, AirAsia, and Singapore Airlines.

Arrival Procedures for Passengers

For domestic flight arrivals, passengers are required to proceed to the baggage claim area to collect their luggage. After that, they can exit the terminal and meet their transportation or continue with their travel plans. For international flight arrivals, passengers are required to go through immigration and customs procedures. They will need to present their passport, visa (if required), and fill in a customs declaration form. After that, they can proceed to the baggage claim area to collect their luggage. The airport provides various transportation options, including taxis and car rentals, for passengers to continue their journey.

Flight Arrival Statistics

SUB Airport receives a significant number of flights every year, with over 25,000 arriving flights and more than 10 million passenger arrivals annually. Unfortunately, delayed arrivals are not uncommon, and passengers are advised to check the status of their flight before arriving at the airport. This can be done through the airport's official website or by contacting the airline directly.

Baggage Claim Areas

Upon arrival at the airport, passengers can easily locate the baggage claim areas, which are conveniently located near the arrival gates. Luggage carts are available for use, and passengers are advised to keep their baggage tags handy to ensure a smooth and efficient process. Additionally, the airport provides helpful signage and staff to assist passengers with any questions or concerns they may have regarding the baggage claim process.

Checking Arrival Status

For those waiting for a passenger at SUB, checking the arrival status of the flight is essential to avoid any unnecessary waiting or confusion. The airport's official website provides real-time updates on flight arrivals, and passengers can also track the status of their flight through the airline's website or mobile app. Additionally, the airport provides helpful information desks and staff to assist with any questions or concerns regarding the arrival status of a flight.

We hope you find this information useful for your arrival at Surabaya Airport. It is always a good idea to check directly with your airline for arriving flight information, or at the airport information desk for the most current information. Safe travels!

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Tips, Help & Resources

The following is a list of tips to assist you during your air journey arriving to Surabaya Juanda airport:

  • Waiting to pick up a passenger? It is helpful to be able to track the flight to see where it is, when it will arrive, and the terminal (and gate) it's arriving at.
  • Planning a trip to the airport and confused about all the available parking options and costs? View locations and fees for all SUB on-airport and off-airport parking.
  • Remember that a great low-cost alternative to driving and parking or taking a taxi is to use an airport shuttle service. You can find a list of shuttle providers here that service the greater area.
  • Coming out of baggage claim with lots of checked luggage? The airport's got your back (and saving it). Baggage carts are located in SUB’s baggage claim near the luggage carousels.
  • Early flight? Consider using one of the nearby hotels to Surabaya Juanda airport. Depending on the hotel you select, you might even park there for free for the duration of your trip!
  • Want to know your options to get to a local destination from the airport? Check out your public transportation options, which include buses, trains, taxis, shuttles, Surabaya, East Java rental cars, and shared rides.

Surabaya Juanda Arrivals FAQ

If your luggage is lost or damaged upon arrival, immediately report the issue to the baggage claim office located in the baggage claim area. Provide them with your flight details and luggage tag number. The airport staff will assist you in tracking your luggage or guide you through the process of filing a claim for any damaged items.
Yes, passengers requiring special assistance can avail of services designed to make their travel experience more comfortable. It is advisable to inform your airline in advance about any specific needs. Upon arrival, designated assistance points and staff are available to help with mobility or other special requirements.
Transportation services such as taxis and car rentals are available at the airport 24/7. However, it is recommended to book these services in advance if you are arriving late at night to ensure availability.
The airport does not have accommodations for overnight stays within its premises. However, there are several hotels near the airport that can be easily accessed via shuttle services or taxis for passengers facing unexpected delays.
To connect to the airport's Wi-Fi, select the airport network from your device's Wi-Fi settings. You may be required to register or accept terms and conditions to gain access. Information regarding the Wi-Fi service is available at information desks throughout the terminals.
Yes, currency exchange counters are available in Terminal 2, which handles international flights. These services are typically located near the arrival area, making it convenient for passengers to exchange their money upon entering the country.
If you cannot locate your transportation or tour operator upon arrival, head to the information desk located in the arrival hall. The airport staff can assist you in contacting your service provider or guide you to alternative transportation options available at the airport.

Find more help here for your journey through the airport