Surabaya Juanda Airport Map: Guide to SUB's Terminals

SUB Terminal Maps & Guide

Surabaya Juanda Airport is divided into two terminals, Terminal 1 and Terminal 2, with Terminal 1 serving domestic flights and Terminal 2 serving both domestic and international flights. The terminals are located adjacent to each other, making it easy for passengers to navigate between them. This terminal guide will help you understand and navigate the airport with ease, scroll down for more detailed information.

SUB Interactive Airport Map

Airport Terminal Layout

Surabaya Airport is divided into two terminals: Terminal 1 and Terminal 2. Terminal 1 is the older of the two terminals and serves domestic flights, while Terminal 2 is the newer terminal and serves both domestic and international flights. The terminals are located adjacent to each other, making it easy for passengers to navigate between them.

Overview of Terminals

Terminal 1 at SUB Airport is a small terminal with basic facilities, including a few shops and restaurants. However, it is clean and well-maintained, making it a comfortable place to wait for your flight. Terminal 2 is a larger and more modern terminal, with a wider range of facilities, including duty-free shops, restaurants, and cafes. The terminal also features a VIP lounge and a prayer room for Muslim passengers.

Getting Between Terminals

Passengers can easily walk between Terminal 1 and Terminal 2 at the airport, as the terminals are located adjacent to each other. There is also a shuttle bus service available for passengers who prefer not to walk. The shuttle bus runs every 15 minutes and is free of charge. Simply follow the signs to the shuttle bus stop, which is located outside of both terminals.

Food, Shops & Services

SUB is a great airport for food and shopping enthusiasts. The airport has a wide range of food and shopping options available for travelers. The food court area is located on the second floor of the airport and offers a variety of local and international cuisine. Whether you're in the mood for a quick snack or a full meal, you'll find something to satisfy your cravings. In addition to the food court, there are also several cafes and restaurants located throughout the airport.

For those looking to do some shopping, Surabaya Juanda Airport has a great selection of shops and boutiques. From souvenirs to luxury goods, there is something for everyone. The airport also has several duty-free shops where travelers can purchase tax-free items such as alcohol, tobacco, and cosmetics. In addition to shopping and dining, the airport also offers a variety of amenities to make your travel experience more comfortable. These include free Wi-Fi, prayer rooms, and a children's play area.

Surabaya Airport is a great airport for food and shopping lovers. With a wide range of dining and shopping options, as well as a variety of amenities, travelers are sure to have a comfortable and enjoyable experience at this airport.

Tips, Help & Resources

Using the interactive airport maps, iFly.com can help you get through, and between the SUB terminals with ease. Here are some things you may want to know that can assist you during your journey through the airport:

If you have some time before your flight's departure, be sure to grab some food to-go or peruse the shops, but be sure to return to the gate before boarding time!
How long is the TSA line? Be sure to know how long you will need to wait at the SUB security area closest to your gate.
Remember that a great low-cost alternative to parking within the airport facility is to use an off-airport parking lot. They offer lower costs, a bit further away from the terminals.
Surabaya Juanda airport periodically adds and removes airlines. To see which airlines are served by the airport check here.

Locations of Security Checkpoint(s)

SUB Airport has several security checkpoints located throughout the airport terminals. These checkpoints are strategically placed to ensure the safety and security of passengers and their belongings. The exact locations of these checkpoints may vary depending on the terminal and gate, but they are clearly marked and easy to find. It is recommended that passengers arrive at the airport with enough time to go through security and reach their gate before boarding time.

Fast Track Lanes and Locations

The airport offers fast track lanes for passengers who want to expedite their security screening process. These lanes are available for passengers who have purchased a fast track pass or are members of a frequent flyer program. The fast track lanes are located near the regular security checkpoints and are clearly marked. It is important to note that these lanes may not be available at all times and are subject to availability.

Passport & Immigration Control Locations

The passport and immigration control locations at SUB are located in the arrival and departure halls of the airport terminals. These locations are clearly marked and easy to find. Passengers arriving at the airport will need to go through immigration control before collecting their luggage and exiting the airport. Passengers departing from the airport will need to go through passport control before boarding their flight. It is important to have all necessary travel documents ready and easily accessible when going through these checkpoints to avoid any delays or issues.

Airport Lounge Locations

Surabaya Juanda Airport offers several lounges for passengers to relax and unwind before their flight. The Garuda Indonesia Lounge is located in Terminal 2, near Gate 3. This lounge is exclusively for Garuda Indonesia passengers and offers comfortable seating, complimentary snacks and beverages, and free Wi-Fi.

Another lounge option is the Premier Lounge, located in Terminal 2, near Gate 1. This lounge is open to all passengers for a fee and offers a range of amenities including showers, workstations, and a selection of food and drinks. Additionally, the Plaza Premium Lounge is located in Terminal 2, near Gate 3, and is open to all passengers for a fee. This lounge offers comfortable seating, a selection of food and drinks, and free Wi-Fi.

Baggage Claim Areas

Surabaya Airport has several baggage claim areas located throughout the terminal. These areas are easily accessible and clearly marked, making it easy for passengers to locate their luggage. Baggage carts are also available in the baggage claim areas for passengers to use.

Luggage Cart Availability

Luggage carts are available for passengers to use throughout SUB Airport. These carts can be found in various locations throughout the terminal, including the baggage claim areas and near the check-in counters. Passengers can easily identify the carts by their bright yellow color and can use them free of charge.

Luggage Storage Locations (Left Luggage)

The airport offers luggage storage facilities for passengers who need to store their luggage for a period of time. These facilities, also known as left luggage, are located in the domestic and international terminals. The fees for luggage storage vary depending on the size and duration of storage, and the facilities are open 24 hours a day for passenger convenience.

Last updated: March 31, 2024

Surabaya Juanda Terminal Q&A

Passengers can easily walk between Terminal 1 and Terminal 2 as the terminals are adjacent to each other. Additionally, there is a free shuttle bus service that runs every 15 minutes for those who prefer not to walk.

The airport offers a wide range of dining options, including a food court on the second floor with local and international cuisine, as well as several cafes and restaurants throughout the terminals.

Yes, the airport has a selection of shops and boutiques offering everything from souvenirs to luxury goods. There are also several duty-free shops where travelers can purchase tax-free items.

Security checkpoints are strategically placed throughout the airport terminals. Their exact locations may vary depending on the terminal and gate, but they are clearly marked and easy to find.

Yes, the airport offers fast track lanes for passengers who have purchased a fast track pass or are members of a frequent flyer program. These lanes are subject to availability and located near the regular security checkpoints.

Passport and immigration control locations are clearly marked in the arrival and departure halls of the terminals. It's important for travelers to have all necessary travel documents ready for a smooth process.

Yes, there are several lounges available at the airport, including the Garuda Indonesia Lounge in Terminal 2 for Garuda Indonesia passengers, the Premier Lounge open to all passengers for a fee, and the Plaza Premium Lounge, also available to all passengers for a fee.

The airport has several baggage claim areas located throughout the terminal, easily accessible and clearly marked for passengers to locate their luggage.

Yes, luggage carts are available throughout the airport, including the baggage claim areas and near the check-in counters. They are bright yellow and free of charge.

Yes, the airport offers luggage storage facilities, also known as left luggage, in both domestic and international terminals. The fees vary depending on the size and duration of storage, and the facilities are open 24 hours a day.

Find more help here for your journey through the airport