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Airport Map Brisbane Airport BNE

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Airport Maps & Terminal Guide

Getting Around the Airport

The four-leveled terminal building structure at Brisbane International Airport has two terminals. The first is the Domestic Terminal and there is another International Terminal, with a distance of 2 kilometers between them connected by an Airtrain which runs between the two terminals at the BNE Airport.

Domestic Terminal

The Domestic Terminal has four levels:

Level 1 is the Arrivals & Check-in level which houses the ticket/check-in counters for Jetstar, Qantas, Virgin Australia, and other domestic airlines. Baggage reclaim carousels are also included for all the domestic airlines serving the terminal. For the convenience of the customers, there is an Information Desk and Conference Centre.

Other services include Accessible and Public Toilets, ATM, Changing Places, Charging Station, Luggage Locker, Parents Room, Vending Machines, and Water Station.

Outside, there is BNE Airport Parking, Passenger pick-up/drop-off, Rental Cars, Rideshare/Uber pick up, Skygate and Airpark transfer services, and a designated Smokers Area.

Level 2 is split into three terminal areas: Central, Virgin, and Qantas.

The Central Terminal Area houses the Departure Gates 22-41 some of which are Satellite Gates. The services and amenities inside this area include Accessible and Public Toilets, ATMs, Charging Stations, Parents Room, Telephones, Showers, Vending Machines, and Water Stations. There is also an Assistance Animal Facility. Also found here is Virgin Australia

Service Desk and Qantas Service Desk.

The Virgin Terminal Area houses the Departure Gates 43-50 some of which are Satellite Gates. The services and amenities inside this area include Accessible and Public Toilets, ATMs, Charging Stations, Parents Room, Vending Machines, and Water Stations. There is also an Assistance Animal Facility. A Virgin Australia Service Desk can also be found here.

The Qantas Terminal Area houses the Departure Gates 1-21 some of which are Satellite Gates. The services and amenities inside this area include Accessible and Public Toilets, ATMs, Charging Stations, Parents Room, Telephones, Showers, Vending Machines, and Water Stations. There is also an Assistance Animal Facility. Qantas Service Desk is also located here.

To get better oriented, see the Brisbane Airport Domestic Terminal Map (BNE Map).

International Terminal

The International terminal also has four main levels:

Level 1 houses the passenger pick-up area, car park access, and Australian Border Force / TRS Office.

Level 2 houses the Arrivals Hall, Car Rentals, and Terminal Transfer. There are baggage reclaim counters 1-6 and two Information Desks. The services available on this level include Airline Domestic Transfer Desks, Airtrain Ticket Desk, Australian Border Force, Qantas Baggage Service Desk, Travelex Currency Exchange, and a Tour Information Desk. You can also find ATMs, Charging Stations, Parents Room, Telephones, Vending Machines, and Water Station. Outside there are Rideshare/Pre-Booked Vehicles, a designated Smokers Area, Terminal Transfer Bus, and Travelator.

Level 3 houses the Train Station Access and includes airline service desks, Children’s Play Zone, Travelex Currency Exchange, ATMs, Assistance Animal Facility, and a Tourist Refund Scheme. Other services and amenities on this level include Accessible and Public Toilets, Charging Stations, Parents Room, Telephone, Showers, Vending Machines, and Water Stations. Outside there is a designated Smokers Area.

Level 4 houses the accessible passenger pick-up, departures hall, and skygate loop service. There are airline check-in counters 1-10. Services and amenities on this level include Travelex Currency Exchange, Protectabag Luggage Wrapping, Accessible and Public Toilet, ATM, Changing Places, Charging Stations, Parents Room, Prayer Room, Telephone, Skygate Loop Service, and Water Station. Outside there is a designated Smokers Area.

To get better oriented, see the Brisbane Airport International Terminal Map (BNE Map).

Food, Shops & Amenities

There are many options for shopping and dining around BNE airport. Some notable shops and restaurants include Carl’s Jr., Glasshouse Bar, and Cosmetique inside the Central Domestic Departure Area on Level 2; Fonzie Abbott, Glasshouse Bar, and Peter Alexander inside the Virgin Domestic Departure Area on Level 2; Coffee Royal, Graze Grill & Bar, and Blue Illusion inside the Qantas Domestic Departure Area on Level 2; and The Coffee Club, Spoon Deli Café

Shopping, and Lotte Duty-Free inside the International Terminal.

Airline Lounges

There are several locations for airline lounges at BNE Airport. Inside the Domestic Terminal on Level 1 you will find a Virgin Australia Lounge and Qantas Lounge Precinct. Inside the International Terminal, you will find New Zealand Lounge, Plaza Premium Lounge, Plaza Premium Wellness Spa, Qantas Brisbane Lounge, and Singapore Airlines Lounge on Level 4; New Zealand Lounge, Emirates Lounge, Plaza Premium Lounge, Plaza Premium Wellness Spa, Qantas Lounge, and Singapore Airlines Lounge on Level 3.

International Arrivals & Transfers

The International Terminal is the main terminal handling all international flights without any requirement of preclearance of customs. For more information about this Terminal, please scroll up.

Terminal Tips

  • Arrive 90 minutes before flight time in case of domestic flights, and two hours before flight time in case of international flights.
  • Print your boarding passes beforehand or use electronic boarding passes to save time
  • Get all information regarding baggage sizes, airline schedule, curbside pickup/dropoff, or wheelchairs, prior to reaching the airport
  • When traveling with pets or other animals:
    • Review the airline policies beforehand
    • Use the Assistance Animal Facility if required. These are located inside both the terminals
    • All pets are to remain inside the carries in the terminals, except for service animals
  • Keep an itinerary at home for your family and friends to be able to reach you in case of any emergencies
  • In case of lost items:
    • Call +61 7 3867 3264 for lost items inside the Qantas airline or any of its lounges/ticketing counters
    • Call +61 7 3114 8150 for lost items inside the Virgin airline or any of its lounges/ticketing counters
    • Call the Australian Border Force at +61 7 3867 3858

Maps, Airlines & Amenities

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Brisbane Airport (BNE) Terminals

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