Chicago OHare Airport

Chicago OHare Airport ORD

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Airport Overview

Chicago O’Hare International Airport is a major public airport in the U.S. located in the Northwest Side of Chicago, Illinois. Chicago O’Hare Airport is also referred to as ORD or Chicago O’Hare. It is America’s busiest airport in terms of total flights, according to federal data released in 2019. The airport processed 903,747 flights in 2018. ORD airport is also the world’s sixth busiest airport in the world, with over 84 million passengers according to the preliminary data for 2019. ORD airport had 919,704 aircraft operations in 2019, beating all airports in the world.

O’Hare airport offers direct and in-direct flights to about 228 destinations in the world, including North America, Europe, Africa, Asia and South America.

Airport Stats & Facts

  • According to travel data provider OAG, ORD is North America’s most connected airport.
  • In March 2018, Chicago’s City Council approved a historic $8.5 billion expansion project for ORD. The investments will go into facilities, technology and capacity.
  • On March 19, 1982, a U.S. Air Force plane crashed while approaching ORD, killing 27 passengers.
  • ORD’s previous name was Orchard Field. Chicago’s City Council renamed the airport to Chicago-O'Hare International Airport in 1949 to honor naval aviator Lt. Cmdr. Edward H. "Butch" O'Hare.
  • O'Hare International Airport surpassed the 30 million passengers mark for the first time in 1968.
  • The tunnel connecting concourses B and C of the ORD airport is illuminated with a neon installation titled Sky's the Limit by Canadian artist Michael Hayden.

Traveling Tips

  • O'Hare Airport peak hours are between 6 a.m. – 7:30 a.m. and 3 p.m. – 5 p.m. If you have a domestic flight at ORD airport, make sure to reach two hours prior to your domestic flight time, and three hours prior for international flights. These are officially recommended time guidelines to avoid delays as TSA security checks and procedures could take a lot of time and cause flight delays. Contact help counters and staff at the airport if you run into any problems or confusions.
  • Also take a look at the ORD airport map before heading to the airport to avoid any delays..
  • To pick up a passenger from Chicago O’Hare, go to the curbside of the lower level of the airport. However, you should not park and wait on the curbside. If your party hasn’t arrived yet, it’s recommended that you use the cell phone lot.
  • To drop off your passenger, use the curb front of your relevant terminal. You can also use the “Kiss ‘n’ Fly” drop off points to drop your party. These points quickly shuttle the passengers to their terminals.
  • ORD airport has numerous signs pointing toward nearby drop off and pick up points. Use these signs for guidance or contact the airport staff.

Flight Status

  • For arriving flights, our ORD Arriving Flight Status guide offers ORD airport arrival times, delays, time-to-land, and gate info.
  • For departures, check our ORD Departing Flight Status guide that lists actual vs scheduled departure times, flight delays, map tracking, and ORD airport gate information.
  • To get the best fares at O'Hare International Airport, Book a Flight at ORD.

ORD Airport Terminals

O'Hare International has four terminals

  • Terminal 1
  • Terminal 2
  • Terminal 3
  • Terminal 5 (International Flights)

Take a look at ORD Terminal Map to see more information and details of each terminal.

Terminal 1: This terminal has concourses B and C. Terminal 1 mainly operates all United Airlines flights, domestic and international.

Concourse B contains passenger check-in, baggage claim, and security screening areas. Concourse C is a satellite terminal with gates on all sides. Concourse C is connected to Concourse B via an underground pedestrian tunnel.

Terminal 1 has 54 gates.

Terminal 2: Concourses E and F are located on this terminal. This terminal operates flights from Air Canada, Alaska Airlines, Delta and Delta Connection domestic flights and JetBlue.

Terminal 2 has 41 gates.

Terminal 3: This terminal contains concourses G, H, K and L. All domestic by American and American Eagle flights are processed on this terminal. This terminal also houses Iberia and Japan Airlines.

Terminal 3 has 76 gates.

Terminal 5: Terminal 5 contains Concourse M and operates almost all O'Hare's international departures and arrivals (except flights from Air Canada, American and United from airports with U.S. border preclearance).

Terminal 5 has 21 gates.

Airlines Served

Over 45 airlines serve at O’Hare Airport, including American Airlines, Air Canada, Air France , Delta, Etihad, Emirates, JetBlue, Iberia and Volaris. ORD airport is the main hub of United Airlines and American Airlines.

As of February 2020, United Airlines has over 31% of market share of ORD in terms of total passengers, while American Airlines has about 26% market share. View the full list of airlines served at ORD Airport.

ORD Airport Parking

There are several parking options available at ORD airport, including hourly, daily, cell phone lot, long-term and valet.

Main Parking Garage

The main parking garage at ORD International Airport is adjacent to the domestic terminals on Level 1. Hourly parking comes under the short-term category (less than three hours).

Hourly parking costs $3 for the first hour. The cost goes to $6 for the second hour, and $10 for three hours.

If you need more assistance or information on ORD airport parking, you can call O'Hare’s Parking Garage Office at (773) 686-7530.

Economy

If you plan to park your vehicle for an extended period of time, we recommend using the economy parking lot. This option costs between $15 and $17 per day.

A free shuttle service also operates to and from the economy lot, which you can use to reach Lot E, where the free Airport Transit System can be used to reach other terminals.

Economy Lot F is on floors 4 and 5 of the Multi-Modal Facility​ (MMF) which is located on the southeast corner of Mannheim and Zemke Road.

Economy Lot G is located along Bessie Coleman Drive at the southwest corner of Mannheim and Zemke Road.

You can reach the Economy Lot E by following along the Bessie Coleman Drive at the southeast corner of Mannheim and Zemke Road.

Note: Economy Lot E will be permanently closed starting July 1, 2020.

International Parking Lot (D)

International Parking (Lot D) at ORD airport is adjacent to the International Terminal 5. It’s a short-term parking lot, with rates starting from $3 for the first hour and going up to $77 for extended periods of time.

Valet

You can also use the valet parking option at ORD airport. Valet parking is available in the main garage​ (Lot A) of Terminals 1, 2, and 3. Follow the signs saying “Valet Parking” to reach a valet spot.

Valet parking costs $26 flat for the 0-8 hour window, and $64 for 8-24 hour window.

Ground Transportation

Several transportation options are available to and from ORD airport.

Train

You can use train and bus services operated by the Chicago Transit Authority, or CTA to reach Chicago ORD Airport or your destination from the airport . The relevant train is known as the "L” or Blue Line train.

CTA Blue Line could be accessed on the lower level of the parking garage. Follow the "Trains to City" signs to reach the stops.

Bus

You can use Go Airport Express service to reach the O'Hare airport or go to your destination from the airport. This service operates after every 10 minutes.

Go Airport Express service pick up points are located outside the Baggage Claim area in the innermost lane of the lower level roadways of the domestic and international terminals. These points are located on Terminal 1 (Door 1E), Terminal 2 (Door 2E), Terminal 3 (Door 3E) and Terminal 5 (Door 5E).

In addition, you can take other regional and inter-city buses from the main bus/shuttle Center located onLevel 1 of the Main Parking Garage between Elevator Centers 3 and 4.

Metra

You can also use the commuter train service operated by Metra to reach the airport or any major destination in Chicago.

Passengers can use the O'Hare Transfer Station to access Metra's North Central Service trains to downtown or the suburbs.

Metra stations are located on the northeast side of O'Hare at Zemke and Mannheim Roads. You can take the shuttle service marked "Metra" from the upper level of each domestic terminal or on the lower level of Terminal 5 to reach the Metra station.

Shuttle

Shuttle service at ORD airport runs after every 5-7 minutes. Shuttle buses are also available in front of the Multi-Modal Facility, located near the Transfer Station.

Taxi

You can also take a taxi to and from the ORD airport. Taxi stands are located on the lower level curb front (outside of Baggage Claim) at each terminal.

Average fare to reach downtown Chicago from O'Hare Airport is approximately $30-$40. However, fares depend on traffic conditions.

Rental Car

Rental car services are also available at ORD airport. You can use the free shuttle service marked “Rental Cars/Parking Lot F” from the lower level (baggage claim) to reach the rental car stations.

Several cab companies and car rental services operate at ORD airport, including Dollar, ACD, National, Payless, Hertz and Fox.

Ride-Hailing Services

You can also use Uber, Lyft or any other ride-hailing service at Chicago O'Hare Airport. Here are the designated areas for ride-hailing services at the ORD airport.

Terminal 2: Wait for your ride at the upper level between Door 2A and Door 2D.

  • RED Zone - Outside vestibule 2A
  • Blue Zone - Outside vestibule 2B
  • Orange Zone- Outside vestibule 2C
  • Green Zone - Outside vestibule 2D

Terminal 5: Wait for your ride at the lower level Door 5C

Amenities & Services at ORD

Over 50 stores for shopping

Burger King, McDonald's, Farmer's Fridge, Starbucks, Burrito Beach and all famous fast-food chains

Health Club

Shoe Repair and Shining Center

Sleeping Stations

Foreign currency exchange

Spa

Kids play areas

Barbershop

Yoga room

Contact Information

Chicago O'Hare International Airport International Airport is owned by the city of Chicago while Chicago Department of Aviation is the operator of the airport.

Address: Chicago International Airport, 10000 W O'Hare Ave, Chicago, IL 60666

Website: https://www.flychicago.com/

Contact: https://www.flychicago.com/business/contact/Pages/contactinfo.aspx

Phone: O'Hare Intl.: (800) 832-6352

Have you lost an item at the airport? Lost & found.

Chicago O'Hare International Airport: A Brief History and Timeline

  • The Chicago O'Hare airport started as an airfield for Douglas manufacturing plant for military planes during World War II.
  • ORD airport remained the World's Busiest Airport of the jet age from 1963 through1998.
  • The U.S. Air Force used the airfield of the airport during the Korean War. It also housed the 62nd Fighter-Interceptor Squadron flying North American F-86 Sabres from 1950 to 1959.
  • O'Hare's first international terminal opened in August 1958.
  • The first scheduled jet at O'Hare Airport was an American 707, flying from New York to Chicago to San Francisco on March 22, 1959.
  • United Airlines and American Airlines established their hubs at ORD airport in the 1980s.

Maps, Airlines & Amenities

View maps, find airlines, discover food, shopping & more
Chicago Airport Overview Map
Chicago Airport Overview Map

Chicago OHare Airport (ORD) Terminals

Airline Information
ORD - Chicago, IL - Chicago OHare Airport
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Airport Restaurants, Stores & Amenities

Chicago OHare Airport Q&A

ORD is the 3 letter airport code for Chicago O'hare Airport, one of 2 major airports in the Greater Chicago area. The other is Chicago Midway Airport. 

The airport is about 14 miles northwest of downtown Chicago. The address is 10000 W O'Hare Ave, Chicago, IL 60666
Yes. The official name of the airport is Chicago O'Hare International Airport, but it is commonly known as O'Hare or ORD .
United Airlines and American Airlines
Yes. There are several spots where you can sleep. There are a few S-shaped couches in the connecting hall between concourses K and H and K and L. Also look out for couches inside the security checkpoint in Terminal 5. Lounge chairs suitable for sleep are located on Terminal 3, between Gates H and T.
In terms of cost, January is typically the cheapest month to fly into the airport.
Being a major airport, you can fly to many cities around the world without a stopover from ORD. Check out our direct flights page to see where you can go!
There are over 100 airports in Illinois. ORD airport is the busiest, followed by Midway airport.

Traveler Help

Questions about ORD? Find answers here.
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Newest Questions

how i can get from terminal 1(arrive by United from Denver) to Terminal 5 (depart abroad by LOT)?

By S O - Monday, 10 January, 2022, 1:44 AM[Answered By: iFly Staff]

Walking will take about 30 minutes: Follow signs for concourse B (unless already in concourse B), exit past security, exit Airport, walk out through parking lot, turn right at end of parking lot, follow signs for Terminal 5, walk through international parking lot, enter Terminal 5. 

If you take the shuttle, it will take 15-25 minutes: Follow signs for concourse B (unless already in concourse B), exit past security, follow signs for ATS, take to Terminal 5, exit into Terminal 5, go through security again

Can I get a gate pass to accompany my child to the gate?

By Debbie - Thursday, 6 January, 2022, 11:06 PM[Answered By: iFly Staff]

Yes, you can normally get a gate pass to accompany a child, you would get this from the check in counter on the airline they are flying on.

My delayed bags were never delivered to me. I would like to come to Ohare to pick them up, as it's 5 bags, and I still haven't received them.

By STACI RICE - Thursday, 6 January, 2022, 12:51 AM[Answered By: iFly Staff]

Sorry you had issues with your bags. As Chicago ORD Airport does not manage baggage, you must contact the airline you travelled with and they can assist you. Typically bags will be delivered to your door by the airline (they use contractors to do this). 

Trying to locate my luggage from Flight AA 1629. My flight was delayed coming from Austin Texas to Chicago yesterday (Sunday Jan 2nd) which caused me to miss the flight to La Crosse (Flight AA 3629). So need to know where that luggage (1 piece) is located.

By Angela - Monday, 3 January, 2022, 9:54 PM[Answered By: iFly Staff]

Sorry you had complications with your luggage. All baggage issues are dealt with by the airlines you traveled with, in your case, American Airlines. More info and contact info can be found on the American Airlines page for delayed or damaged bags

Is there a specific check in area at Terminal 3 for disabled passengers?

By RAHSAN - Tuesday, 16 November, 2021, 9:32 PM[Answered By: iFly Staff]

The check in area is the same for all passengers. Please see ORD's Accessibility Guide for more information on services for disabled travelers. 

What terminal is American Airlines located in?

By Kathy - Monday, 15 November, 2021, 8:44 PM[Answered By: iFly Staff]

American uses Terminal 5 at ORD. To find this and other airline locations, check out ORD Airlines Served

How do I get from terminal 3 to terminal 2

By KATHY - Monday, 15 November, 2021, 8:41 PM[Answered By: iFly Staff]

The fastest way is to walk. Just head towards end of concourse (Gates G1, H1, K1, J1), turn left, follow signs for Terminal 2. It will take you approximately 8 min. There's also a shuttle, but that might take longer. 

Hello, where exactly do I meet a wheelchair-assisted passenger with checked baggage? United flight. We departed them from 1G. Please suggest exactly where I greet them and where I load them into the car.

By Mary - Monday, 15 November, 2021, 1:19 PM[Answered By: ORD Airport Staff]

Wheelchair assistance needs to be arranged with your carrier prior to departure, in this case United Airlines. Please reach out to them directly for additional info.

Are you making arrangements to pick up a passenger who will be arriving at O'Hare on a United Airlines flight with checked luggage?  If that is the case, you can meet them at baggage claim - you can either pick them up curbside or you can park in the attached parking garage.


What is the approx. walk time to go from Terminal 1 Gate C15 to B1?

By joe - Sunday, 14 November, 2021, 5:32 PM[Answered By: iFly Staff]

C15 is near the tunnel between B and C. You will walk through the tunnel, go up the escalator, and take a right when you are in B Concourse. Gate B1 is at the end. Using the people movers, plan on a 10-12 minute walk (approx). 

Does Jetsmart fly out of O Hare Airport?

By jane fannin - Saturday, 13 November, 2021, 9:30 PM[Answered By: iFly Staff]

As far as we can tell, Jetsmart flights are limited to South America. If they do service the United States, there's no evidence that they operate from ORD Airport. 

Does O'Hare still have a special location for pet cargo pick-up? Where?

By Lucy Laredo - Saturday, 13 November, 2021, 6:24 PM[Answered By: ORD Airport Staff]

Each airline has their own designated pet cargo pick-up location - I would recommend reaching out to your airline directly to determine where their pick-up location is located.

Where do I check in for wheelchair in Terminal 3?

By Cheryl - Thursday, 11 November, 2021, 9:27 PM[Answered By: iFly Staff]

You should contact your airline for help arranging for wheelchair assistance for your flight. You might also check out the O'Hare Airport accessibility guide

How to find lost baggage?

By Mary Kate Schneider - Tuesday, 21 September, 2021, 9:51 PM[Answered By: iFly Staff]

This depends where it was lost, and by whom. We will assume that the airline you traveled on did not have your luggage when you expected it - this is normally the case. The airport does not handle lost luggage, that is done by the airline you traveled with. Please contact your airline directly they have a dedicated department to deal with this. 

How do I get from Gate C38 to Gate F14?

By Donna Stroud - Tuesday, 21 September, 2021, 6:48 PM[Answered By: iFly Staff]

Do you mean C28? There is no C38. We will assume C28. Walk from gate to middle of C Concourse, where you will find a tunnel that goes to B Concourse. When you get to the top of the escalator in B Concourse, take a right. You will see signs for F Concourse, take a left and follow your way to the very end of F for Gate F14.  This is approx. 1.2 KM but some of the trip (in tunnel) is on people movers. 

Where is the best spot to watch airplanes during a long layover?

By Kurt - Monday, 20 September, 2021, 9:05 PM[Answered By: iFly Staff]

Some airports have observation decks, and surprisingly O'Hare does not. However, if you have enough time to get off the airport grounds head to Rosemont Marketplace on Mannheim Rd. near Touhy Ave. If flights are utilizing runway 22R, you'll get a good view.

Is there an upper and a lower level at the International Terminal 5?

By Lucie Bucki - Monday, 20 September, 2021, 4:45 PM[Answered By: APB]

Yes. There are shuttles that run 24/7 to transport travelers between terminals. In T5 the pick up location is on the lower level directly outside of the customs doors.

I lost my luggage. Who should I contact?

By Karen Ciszek - Monday, 20 September, 2021, 4:27 PM[Answered By: APB]

Each airline handles their own lost luggage, so you must contact them directly. You can find a list of airlines and contact numbers at ORD Airlines Served page

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