Airport Maps & Terminal Guide
Getting Around the Airport
O'Hare International Airport's semi-circle terminal complex consists of four passenger terminals: Terminal 1, Terminal 2, Terminal 3, and International Terminal 5. As depicted in the ORD airport maps, all terminals offer on their lower level roadway access to ground transportation from the curb front (Airport Express, rental cars, taxis, charter buses, suburban & reserved taxis, reserved limos). The Pedestrian Tunnel Level connects with the other terminals, as well as with the Main Parking Garage in the center, with the Bus/Shuttle Center at Level 1 and the Hilton Hotel in front of it. The Airport Transit Station (ATS) connects to the Airport Transit system, above the upper-level roadway..
Terminal 1 at Chicago O’Hare Airport is served by All Nippon. Lufthansa and United Airlines caters to departures as well.
For meeting the banking needs of the passengers, there are foreign exchange services available at gates C18 and B9. There are several ATMs located inside the terminal as well.
Mother rooms can be found inside Concourse B at gate B10.
To get better oriented, see the Chicago O’Hare Airport Terminal 1 Map.
Terminal 2 is served by Air Canada, Alaska Airlines, Delta and Delta Shuttle, and JetBlue.
For meeting the banking needs of the passengers, there is Seaway Baking and foreign exchange services available inside the main hall. There are several ATMs located inside the terminal as well.
Mother rooms can be found inside Concourse F at the crossover between gates E5 and F9.
To get better oriented, see the ORD Map - Terminal 2.
Terminal 3 is served by Air Choice One, Boutique Air, Cape Air, and Spirit Airlines. Iberia Airlines and Japan Airlines (JAL) caters to departures and American Airlines caters to departures and international arrivals as well.
For meeting the banking needs of the passengers, there are foreign exchange services available at gate K11. There are several ATMs located inside the terminal as well.
Mother rooms can be found at the rotunda, next to the Yoga Room and Urban Garden as well as inside Concourse L at gate L6. This terminal also has a Service Animal Relief Area (SARA) at the rotunda near gate K1.
To get better oriented, see the Chicago O'hare Map - Terminal 3.
International Terminal 5
Terminal 5 is served by Aer Lingus, AeroMexico, Air France, Air India, Air New Zealand, Alitalia, All Nippon, Austrian Airlines, British Airways, Cathay Pacific Airways, China Eastern Airlines, Copa Airlines, EVA Air, Emirates, Ethiopian Airlines, Etihad Airways, Finnair, Frontier Airlines, Hainan Airlines, Icelandair, Interjet Airlines, KLM Royal Dutch, Korean Air, LOT Polish Airlines, Norwegian, Qatar Airways, Royal Jordanian, SWISS, Scandinavian Airlines (SAS), Sun Country, TAP Air Portugal, Turkish Airlines, VivaAerobus, and Volaris Airlines. Iberia Airlines, Lufthansa, and Japan Airlines (JAL) caters to arrivals while United Airlines caters to international arrivals as well.
For meeting the banking needs of the passengers, there is Seaway Baking on the lower level and foreign exchange services available on both levels. There are several ATMs located inside the terminal as well.
Mother rooms can be found inside Concourse M at gate M14
To get better oriented, see the ORD Airport Map - Terminal 5.
Food, Shops & Amenities
There are many options for shopping and dining around the ORD airport. Some notable shops and restaurants include Brookstone, America’s Dog and Berghoff Cafe in Terminal 1; Duty Free Store, Argo Tea, and Chili’s Too in Terminal 2; Brighton, Bubbles Wine Bar, and Gold Coast Dogs in Terminal 3; and Dufry, Big Bowl, and Burger King in International Terminal 5.
The security checkpoints at the ORD airport are monitored by the Federal TSA - Transportation Security Administration. Only passengers possessing tickets are allowed to proceed beyond any of the security checkpoints. All security checkpoints provide access to the concourses and airplane gates.
To reduce wait times at the airport, passengers are provided with Automated Passport Control or Global Entry services allowing them to skip the long queues. With the option of Mobile Passport Control passengers can have customs clearance via a mobile app.
The hours and wait times estimates for each security checkpoint can be found on the Chicago O’Hare Airport Security Wait Times Page.
There are numerous airline lounges in all terminals of the airport. Terminal 1 has the United (United Club) at gates B6, B18, and C16, and the United Polaris Lounge at gate C18. Terminal 2 has the Delta (Sky Club) at gate E6 and the United (United Club) at gate F9. Lastly, Terminal 3 has the American/JAL/Iberia (Admiral's Club) at gates G8, L1, and H6/K6, as well as the American Flagship Lounge at gates K6 and H6. For the international passengers, the International Terminal 5 has the AirFrance/KLM lounge at gate M7, British Airways First Lounge at gate M12, British Airways Terraces Lounge near gate M12, SAS Lounge near gate M15, Swiss International / Austrian Lounge at gate M8, and the Swissport Lounge gate M7.
International Arrivals & Transfers
For international passengers, there is a separate terminal, International Terminal 5, the details for which are mentioned above.
- Print your boarding passes beforehand or use electronic boarding passes to save time.
- Get all information regarding baggage sizes, airline schedule, curbside pickup/drop off, or wheelchairs, prior to reaching the airport.
- Arrive 02 hours before the flight time for all domestic airlines and 03 hours in advance for all international flights.
- Check and study the ORD Terminal Map before you arrive at the airport.
- There are no luggage storage facilities provided by the airport.
- Smoking is not allowed inside the airport terminals however you can find designated areas for smoking outside the airport terminals.
- Contact your respective airline for the necessary protocol or any specific requirement in case you are traveling with a minor or an elderly.