Emergency / Medical Servicesat Mexico City Benito Juarez MEX Airport
EMERGENCY AT MEX AIRPORT:
DOMESTIC SECTION:
Location: Terminal 1, Concourse "B" (Access thru A1)
Tel: 2482-2424, Ext. 2243 and 5571-3084
Schedule: 24/365
Location: Terminal 2, Height of position 75
Tel: 2598-7000 Ext. 7007 and 7008
Schedule: 24/365
INTERNATIONAL SECTION
Location: Terminal1, below gate 25, last waiting area (access thru concourse "G")
Tel: 2482.2424 , Ext. 2535
Schedule: 7am-10:30 pm
FOR:
A. Ground medical assistance.
B. Assistance for patients with chronic illness in carriers on domestic or international flights.
C. Unexpected illness on board either domestic or international flights.
D. Access especially design for ambulances to the airport (AICM).
If you show symptoms of illness or a health care emergency at any point within the airport premises, or on board while plane is on the ground, notify this service.
For your convenience there are three fully-equipped nursing areas for passenger care, as well as for visitors and AICM personnel.
DOMESTIC SECTION:
Location: Terminal 1, Concourse "B" (Access thru A1)
Tel: 2482-2424, Ext. 2243 and 5571-3084
Schedule: 24/365
Location: Terminal 2, Height of position 75
Tel: 2598-7000 Ext. 7007 and 7008
Schedule: 24/365
INTERNATIONAL SECTION
Location: Terminal1, below gate 25, last waiting area (access thru concourse "G")
Tel: 2482.2424 , Ext. 2535
Schedule: 7am-10:30 pm
FOR:
A. Ground medical assistance.
B. Assistance for patients with chronic illness in carriers on domestic or international flights.
C. Unexpected illness on board either domestic or international flights.
D. Access especially design for ambulances to the airport (AICM).
If you show symptoms of illness or a health care emergency at any point within the airport premises, or on board while plane is on the ground, notify this service.
For your convenience there are three fully-equipped nursing areas for passenger care, as well as for visitors and AICM personnel.
People With Special Needs / Persons With Disabilities
Passengers in need of special help need to follow these steps:
1. We offer free transfer service to passengers with disabilities in Terminal 1-2 from 6:30 am to 10.00 pm.
2. We offer air train service between 5:00 am and 11.00 pm.
3. Please contact your airline for further information.
1. We offer free transfer service to passengers with disabilities in Terminal 1-2 from 6:30 am to 10.00 pm.
2. We offer air train service between 5:00 am and 11.00 pm.
3. Please contact your airline for further information.
Tips, Help & Resources
iFly.com helps you get around Mexico City Benito Juarez airport with ease. Here are a few recommendations that can help you navigate and make the most of your airport visit:
- Check here for info on lounges or clubs where you might be able to access.
- Missing an item? Forget or lost something at security? Please find info & contact detail for items lost in the airport here.
- If you have a longer layover and need to kill some time before your flight's departure, check out these ideas to help pass the time.
- Search different travel sites, and even other airports near your departure or destination, to secure the cheapest flights available from Mexico City Benito Juarez Airport.
- After clearing security, open the map of MEX airport to navigate through the terminals, and see all restaurant and shopping options along the way and at your gate.
- Wifi access is free, so getting on the internet will also help navigate thru the terminals or finding that cafe before you board.
Find more help here for your journey through the airport