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Guest Services and Help

Bristol Airport BRS

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Guest Services at Bristol BRS Airport

Lost & Found

For enquiries regarding personal items lost at the airport or on an aircraft within the last 2 days, please telephone +44 (0)1275 473573 with details of when the item was misplaced, your flight details and a description of the item.  Our lost property opening hours are 0900 - 1800, 7 days a week.

After 2 days please contact 1st Flight on 01279 813000 selecting Option 3, or email [email protected].

Mail Center


Pets are not allowed at the airport's terminal unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. If you take your pet out of the country, consider specific EU requirements, or contact the embassy of a foreign country regarding required shots and documentation.


In accordance with EU regulations, BRS Airport's passenger terminal is a non-smoking zone.

International Travelers at Bristol BRS Airport

Passenger Tips

As your hub for information about Bristol Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.