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Lost And Found

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EUG Airport Lost and Found

When travelling, it's not uncommon to misplace or lose an item. This article provides comprehensive information about the lost and found services at the Eugene Airport. From the contact information and operating hours of the lost and found office to the specific procedures for different locations within the airport, this guide will help you navigate the process of reporting and retrieving your lost items.

Scroll down to get specific information about what to do if you lost an item at EUG.

Contact Information and Operating Hours

The Eugene Airport Administration Office is responsible for managing the general lost and found inventory. Unfortunately, specific contact information and operating hours are not provided. However, the airport has an online form for reporting lost items, which can be accessed at any time.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you have lost an item within the airport terminal facility at EUG, you should complete the online form provided by the airport. Once your form is submitted, a staff member will contact you if an item matching your description is found or received. Please note that items turned into the airport are typically held for 30 days.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, please contact the TSA directly using the following phone number: +1-541-688-5392.

Items Lost in Other Areas

For items lost in other areas of the airport, such as parking areas, rental car facilities, shuttle buses, and similar areas not located inside the airport, it is recommended to contact the specific service provider or department responsible for that area.

Items Lost on the Plane

If you believe you have left an item on the aircraft after arriving at Eugene Airport, you have several options. You can return to the gate where you disembarked and inform the staff. If the gate is no longer accessible, head to the lost and found desk if one is available at the airport. Alternatively, you can visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. If these options are not viable, consider contacting the airline directly to report your lost item.

Lost Checked Baggage

If you find that your checked baggage does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, don't panic. The first step is to report the issue to the airline. Most airlines have a desk or office in the baggage claim area specifically for this purpose. It's important to report the lost bag as soon as possible to increase the chances of recovery.

Here are the contact details for the most popular airlines that service Eugene Airport:

If your airline is not listed above, check out airlines that serve EUG for contact info and more.

How to File a Report

To file a report for a lost item at Eugene Airport, you should use the online form. When filling out the form, be sure to provide as much detail as possible about the lost item. This includes, at a minimum, your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property. The description should include the brand, color, size, type, and any identifiable features of the item.

Collection, Delivery, and Charges

Information about the collection, delivery, and any charges associated with the lost and found services at Eugene Airport is not provided. It is recommended to inquire about these details when contacted by a staff member regarding a found item.

Special Considerations

For sensitive items such as passports or electronics, it's important to note that these items may be subject to additional security measures or privacy concerns. Also, beware of third-party services that may charge unauthorized fees for the recovery of lost items. Information on the handling of unclaimed items and any legal notices related to lost and found items is not provided and should be inquired about when contacted by the airport staff.

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Frequently Asked Questions (FAQ)

You should submit a report using the airport's online form. Once your form is submitted, a staff member will contact you if an item matching your description is found or received.
For items lost at TSA security checkpoints, you should contact the TSA directly using this phone number: +1-541-688-5392.
You can return to the gate where you disembarked and inform the staff. If the gate is no longer accessible, head to the lost and found desk if one is available at the airport. Alternatively, you can visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. If these options are not viable, consider contacting the airline directly to report your lost item.
The first step is to report the issue to the airline. Most airlines have a desk or office in the baggage claim area specifically for this purpose. It's important to report the lost bag as soon as possible to increase the chances of recovery.
You can find a list of airlines that serve the airport and their contact information here.
When filling out the form, be sure to provide as much detail as possible about the lost item. This includes, at a minimum, your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property. The description should include the brand, color, size, type, and any identifiable features of the item.