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Norfolk Airport ORF

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ORF Airport Insights & Guide

Key ORF Airport Topics:

Getting to Know ORF Airport

Welcome to the Norfolk Airport Online Guide. Nestled in the heart of Virginia, this bustling airport serves as a key gateway to the city of Norfolk, connecting travelers to numerous domestic destinations. The airport is known for its easy navigation, with three main terminals: Concourse A, Concourse B, and the Main Terminal. Whether you're in transit, embarking on a journey, or returning home, ORF is committed to providing a smooth and enjoyable travel experience. To explore more airports on your journey, check out our guide to airports around the globe.

WATCH VIDEO: Join me for an uninterrupted ASMR airport walk through Norfolk International Airport (ORF), covering every terminal including the B gates, landside baggage areas, ground transportation, and check-in areas:

Airport News

Norfolk Airport (ORF) has recently introduced a new parking program aimed at enhancing convenience for travelers. The program, which includes a variety of parking options, is designed to streamline the parking experience, making it easier for passengers to find available spots and reduce the time spent searching for parking. This initiative is part of Norfolk Airport's ongoing efforts to improve overall passenger experience and accommodate increasing travel demands. For more details on the new parking program, you can visit the official news release. (sources: 13News Now)

If you're flying into Norfolk International Airport, you'll be happy to know that the airport is easy to navigate. ORF has three terminals: Concourse A, Concourse B, and the Main Terminal. Concourse A has 4 gates, Concourse B has 6 gates, and the Main Terminal has 14 gates.

Major airlines that operate out of ORF include American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines. American Airlines and Delta Air Lines both operate out of Concourse A, while Southwest Airlines and United Airlines operate out of the Main Terminal.

Once you arrive at ORF, follow the signs to your designated terminal. If you're not sure which terminal your airline operates out of, check the airport's website or ask an airport employee for assistance. Inside the terminals, you'll find a variety of food options, as well as shops and services to pass the time before your flight.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

At ORF, there are three terminals: Concourse A, Concourse B, and the Main Terminal. To get between the terminals, travelers can use the shuttle bus service provided by the airport. The shuttle buses run every 10-15 minutes and are free of charge. The shuttle bus stops are located outside of each terminal, and the ride between terminals takes approximately 5-10 minutes.

For those who prefer to walk, it is possible to walk between the terminals. The distance between Concourse A and Concourse B is about a 10-minute walk, while the distance between the Main Terminal and Concourse A or B is about a 5-10 minute walk. However, it is important to note that walking may not be the best option for travelers with heavy luggage or those with mobility issues.

Frequent Flier Tips

To help make your experience at Norfolk International Airport (ORF) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from ORF-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"Norfolk International Airport has two main concourses: Concourse A and Concourse B. Concourse A is primarily used by Southwest and Allegiant, while Concourse B serves American, Delta, and United. Make sure to check your gate number on the display boards as soon as you pass through security to avoid any confusion." — James K., Virginia Beach, VA, August 2023

"If you’re traveling with kids, head to the family restrooms located near the entrance of both concourses. They are spacious and equipped with changing tables, making your journey a bit easier." — Maria S., Chesapeake, VA, July 2023

Getting To/From the City

"The airport is about 15 minutes from downtown Norfolk. If you’re using a ride-sharing service, follow the signs to the designated pick-up area outside baggage claim. It’s well-marked and easy to find." — David R., Norfolk, VA, September 2023

"For those renting a car, the rental car center is conveniently located just a short walk from the terminal. No need for a shuttle, which is a huge time-saver." — Linda T., Hampton, VA, October 2023

Parking

"If you’re parking at ORF, consider using the long-term parking lots. They offer a free shuttle service to the terminal that runs every 10 minutes. It’s a great way to save money if you’re going to be away for a while." — Michael B., Portsmouth, VA, November 2023

"For short trips, the hourly parking garage is right next to the terminal. It’s more expensive, but the convenience is worth it if you’re only going to be gone for a day or two." — Emily W., Suffolk, VA, December 2023

Inside the Airport

"If you’re looking for a good meal, head to the food court in Concourse A. They have a variety of options, including local favorites like the Virginia Diner." — Robert H., Newport News, VA, January 2024

"For some last-minute shopping, check out the gift shops near the main terminal. They offer a range of souvenirs and travel essentials." — Jessica M., Norfolk, VA, February 2024

Avoiding Delays and Stress

"To avoid long security lines, try to arrive at least two hours before your flight, especially during peak travel times. The TSA PreCheck line is usually much shorter, so consider enrolling if you travel frequently." — Steven G., Virginia Beach, VA, March 2024

"Keep an eye on the flight information displays throughout the terminal for any updates on your flight status. Delays can happen, but staying informed will help you manage your time better." — Karen P., Chesapeake, VA, April 2024

iFly Tip: Discover the benefits of early check-in to reduce your airport wait time.

Picking Up and Dropping Off Passengers

When it comes to picking up and dropping off passengers at Norfolk Airport, there are a few things to keep in mind. First, curbside parking is strictly prohibited, so you'll need to find an alternative spot to wait for your arriving party. Fortunately, the airport offers a free cell-phone waiting area where you can park and wait until your passenger is ready to be picked up.

Once your passenger is ready to be picked up, you can head to the designated pick-up area outside of the baggage claim area. If you need to drop off a passenger, you can do so at the same location. Keep in mind that you'll need to be quick, as there is no parking allowed in this area. If you need more time to say goodbye or help your passenger with their luggage, you'll need to park in the hourly or daily parking lots.

Parking Facilities & Options

When it comes to parking at ORF, there are several options available to travelers. The airport offers both covered and uncovered parking in their garages and surface lots, with a total of over 8,000 parking spaces available. The garages are located adjacent to the main terminal, while the surface lots are a short walk away.

For those who prefer to wait in their car for arriving passengers, there is a cell phone waiting area located just outside the airport entrance. This area allows drivers to park for free and wait until their party has arrived before proceeding to the terminal.

Handicapped parking is available in all of the parking facilities, with designated spaces located near the elevators and shuttle stops for easy access.

For those looking for a more economical option, off-airport parking is available near the airport. These lots typically offer lower rates than the airport's parking facilities, and some even offer shuttle service to and from the airport. However, travelers should be sure to research the parking lot's security measures and reputation before choosing this option.

Get details about ORF Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

Traveling to and from the airport is made easy with a variety of transportation options available to passengers. Whether you prefer to rent a car, take a taxi, or use public transportation, there are plenty of choices to suit your needs.

Car rental facilities are located on the lower level of the airport's parking garage, just a short walk from the baggage claim area. Major providers such as Avis, Budget, Enterprise, and Hertz offer a wide range of vehicles to choose from, with competitive rates and convenient pick-up and drop-off options.

If you prefer to take a taxi, there are designated drop-off areas located outside of baggage claim. Fares are determined by the meter, with an average cost of $25-$30 for a one-way trip to downtown Norfolk. It's important to note that there are no additional fees for luggage or extra passengers.

Shared ride services such as Uber and Lyft are also available at Norfolk Airport, with designated pick-up areas located outside of baggage claim. However, it's important to note that these services are subject to certain restrictions, such as surge pricing during peak travel times.

Airport shuttles are another convenient option for travelers, with service provided by several local companies. Pick-up areas are located outside of baggage claim, with fares ranging from $10-$20 depending on your destination.

Finally, public transportation is available via the Hampton Roads Transit system, with a bus stop located just outside of the airport's main terminal. Fares are affordable, with a one-way trip costing just $2. However, it's important to note that this option may not be the most convenient for travelers with large amounts of luggage or those traveling during peak travel times.

iFly Tip: Learn about airline baggage deadlines to avoid any travel disruptions.

Airport Hotels

Traveling can be a tiring endeavor, especially when you have to catch a flight at odd hours or have a long layover. Choosing the right hotel near the airport can make all the difference in your travel experience. From luxurious 3-star homes to convenient 2-star hotels, there are plenty of options to choose from. Some hotels boast lush gardens and are strategically positioned near recreational attractions, while others offer the convenience of being just a short drive or even a walk away from the airport. These accommodations often come with amenities like complimentary Wi-Fi, round-the-clock front desk service, and airport shuttle services. Explore some of the best hotel options with our guide to Norfolk Airport Hotels.

Dining, Shopping & Enjoying the Airport

If you're looking for dining and shopping options at ORF Airport, you won't be disappointed. The airport offers a variety of restaurants and stores to keep you entertained and well-fed during your travels.

For a quick bite, head to Chick-fil-A in Concourse A or Bojangles' Famous Chicken 'n Biscuits in Concourse B. If you're in the mood for something more substantial, check out the full-service restaurant Max & Erma's in the Main Terminal. They serve up classic American fare like burgers, sandwiches, and salads.

When it comes to shopping, you'll find plenty of options to keep you busy. In Concourse A, stop by the CNBC News store for snacks, magazines, and souvenirs. In Concourse B, you'll find Tech on the Go, where you can pick up the latest gadgets and accessories. And in the Main Terminal, browse the selection of books and gifts at Hudson News or treat yourself to some luxury skincare products at L'Occitane.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and newsstands, discover what's available here.

Passenger Services

Located in Norfolk, Virginia, the Norfolk Airport (ORF) offers a variety of passenger services to make your travel experience as smooth as possible.

For those needing to stay connected, free wifi is available throughout the airport terminals. If you misplace an item during your travels, the lost and found is located in the main terminal.

Traveling with children? There are designated play areas in both Concourse A and Concourse B to keep your little ones entertained. Special-needs services are also available, including wheelchair assistance and accessible restrooms.

If you need to take care of financial matters, there are ATMs located in both concourses and the main terminal. Medical help and first-aid services are also available at the airport, with a first-aid station located in the main terminal.

Overall, the Norfolk Airport offers a range of services to ensure a comfortable and stress-free travel experience for all passengers.

Flight Status Info

As an air traveler, it's important to stay up-to-date with the status of your flight. Luckily, there are several ways to do so at Norfolk Airport in the United States.

One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays can be found throughout the airport and provide real-time updates on flight departures, delays, and gate information.

Another convenient option is to download your airline's mobile phone app. Many airlines offer apps that allow you to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications. Simply download the app and enter your flight information to start receiving updates.

Finally, passengers can check the status of their flight departure at ORF by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

iFly Tip: Plan ahead for a smooth trip with your toddler by reading our comprehensive guide.

Airport Facts & Stats

  • Location: Norfolk Airport (ORF) is located in Norfolk, Virginia, United States.
  • Terminals: The airport features a Main Terminal, which includes Concourse A and Concourse B.
  • Airlines Served: The airport is served by major airlines including Southwest Airlines, Delta Air Lines, and American Airlines. For a list of all airlines, check out the ORF Airlines Served page.
  • Passenger Traffic: Norfolk Airport handles approximately 8,000 passengers daily.
  • Daily Flights: The airport sees around 80 daily flights.
  • Top Destinations: The most popular destinations served from ORF are Atlanta, Charlotte, Philadelphia, New York, and Baltimore.
  • Hub Status: Norfolk Airport is not a hub for any major airline, although Southwest Airlines and Delta Air Lines operate the most flights from the airport.

Airport History

The Norfolk Airport, located in Norfolk, Virginia, has a rich history dating back to the early 20th century. Here are some significant events in the airport's history:

  • 1923: The Norfolk Airport opens as a small airfield with a single runway.
  • 1933: The airport is expanded with the addition of a terminal building and a second runway.
  • 1940s: During World War II, the airport is used by the military for training and transportation purposes.
  • 1950s: The airport undergoes major renovations and expansions, including the addition of a new terminal building and longer runways to accommodate larger planes.
  • 1960s-1970s: The airport experiences a period of growth and increased passenger traffic, with the addition of new airlines and destinations.
  • 1980s-1990s: The airport continues to expand and modernize, with the addition of new parking garages, a new air traffic control tower, and the construction of a new cargo terminal.
  • 2000s-present: The airport continues to serve as a major hub for air travel in the region, with ongoing renovations and improvements to enhance the passenger experience.

Today, the Norfolk Airport is a bustling hub for both commercial and military air travel, serving millions of passengers each year.

Airport Contact Information

For more information about Norfolk International Airport, please refer to the following contact details:

  • IATA Code: ORF
  • Airport Website
  • Phone: +1 757-857-3351
  • Email: [email protected]
  • Mailing Address: Norfolk International Airport, 2200 Norview Ave, Norfolk, VA 23518, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Norfolk Airport Q&A

Southwest Airlines and United Airlines operate out of the Main Terminal.
Taking a taxi is the quickest option, costing around $25-$30. For a budget-friendly option, use the Hampton Roads Transit bus service for $2.
Long-term parking is available in off-airport lots, which offer the best rates and include shuttle service to the terminal.
Yes, Max & Erma’s in the Main Terminal is a popular choice for good food and a comfortable place to relax before your flight.
Travelers can use the free shuttle bus service that runs every 10-15 minutes between terminals or walk, which takes about 5-10 minutes.
Yes, there is a free cell phone waiting area just outside the airport entrance.
There are designated play areas in both Concourse A and Concourse B to keep children entertained.
It is recommended to arrive at least 2 hours before your flight, especially during peak travel times.
Yes, special-needs services include wheelchair assistance and accessible restrooms.
You can check your flight status using the in-airport flight displays, your airline's mobile app, or the flight departures page on ifly.com.