Bristol Airport ( BRS ) Guest Services and Help

Guest Services at Bristol BRS Airport

Lost & Found

For enquiries regarding personal items lost at the airport or on an aircraft within the last 2 days, please telephone +44 (0)1275 473573 with details of when the item was misplaced, your flight details and a description of the item.  Our lost property opening hours are 0900 - 1800, 7 days a week.

After 2 days please contact 1st Flight on 01279 813000 selecting Option 3, or email

Mail Center


Pets are not allowed at the airport's terminal unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. If you take your pet out of the country, consider specific EU requirements, or contact the embassy of a foreign country regarding required shots and documentation.


In accordance with EU regulations, BRS Airport's passenger terminal is a non-smoking zone.

International Travelers at Bristol BRS Airport