New Orleans Louis Armstrong Airport

New Orleans Louis Armstrong Airport MSY

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Airport Overview

Louis Armstrong New Orleans Airport is an international airport under Class B airspace in Kenner, Jefferson Parish, Louisiana, United States. It is owned by the City of New Orleans.

MSY is 11 miles (18 km) west of downtown New Orleans. The airport covers an area of 1,500 acres (607 ha).

Airport Stats & Facts

  • New Orleans Airport is the second lowest-lying international airport in the world.
  • In 2018, MSY served more than 18 million passengers.
  • A new terminal was opened at the airport in 2019, and its construction cost was $1.3 billion.

Airport Traveling Tips

  • The busy hours of MSY Airport are in the morning between 6:00 am - 7:00 am and in the afternoon between 12:00 pm - 1:00 pm.
  • Passengers are advised to arrive 3 hours before an international flight and 2 hours before a domestic flight to account for TSA security wait times and any possible delays.
  • Please take a look at the Airport map, before heading to the airport for a flight.

MSY Flight Status

MSY Airport Terminals

Currently, the airport has one terminal on the north side of the airfield, and it was opened in November 2019. It has 3 levels (1,2, and 3) and 3 concourses (A, B, and C) with 35 gates. For additional information, and to see the terminal location, please refer to the New Orleans Airport Map.

Level 1

This level is used for Arrivals and Baggage Claim.

Level 2

TSA Security Screening takes place on Level 2.

Level 3

Departures and Ticketing area are on Level 3.

Concourse A - 6 Gates

Concourse B - 14 Gates

Concourse C - 15 Gates

Airlines Served

Louis Armstrong Airport serves various airlines including Southwest Airlines, JetBlue, Frontier Airlines, Spirit Airlines, American Eagle, United Airlines, Air Canada Express, and more.

View the full list of airlines served at MSY Airport.

Airport Parking

Short-Term and Long-Term Parking:

Parking at MSY Airport is available at the terminal. From hourly to daily to long-term parking, there are various parking options at New Orleans Airport.

Off-site parking:

There are many parking lots that offer economical off-site airport parking. Most of the off-site parking lots allow 24x7 access.

Ground Transportation

After arriving at the airport, passengers have several options for ground transportation to their next destination. You can choose among the various options including buses, car rentals, airport shuttles, etc. Also, many passengers utilize ride services like Uber, Lyft, and Taxis.

Airport Shuttles

Airport Shuttle Services are a great way to travel from Louis Armstrong Airport. You can get a ride to almost any nearby location with the availability of various shuttle services.

Car Rentals

Car Rentals are fairly convenient. There are many car rental agencies onsite at the airport. Some of the well-known car rental providers like Hertz, Enterprise, National, and many more, offer the passengers a large variety of vehicles to choose from.

Buses & Trains

Public Transportation is also easily available from the airport to all major nearby areas. Bus service between the airport and downtown New Orleans is provided by New Orleans Regional Transit Authority Airport Express Route 202 and Jefferson Transit bus E-2.

Amenities & Services

To help you have a wonderful stay, Louis Armstrong Airport provides visitors with many different amenities and services including:

  • Restaurants, cafes, and bars.
  • Shoeshine stations and massage bars.
  • Stores, gift shops, and local souvenir shops.
  • Free Wi-Fi internet throughout the entire airport.
  • Multiple art installations and exhibits on display.
  • Currency exchange.

Contact Information

Address: 900 Airline Dr. Kenner, LA 70062, USA

Website: http://www.flymsy.com/Default.asp

Contact: http://www.flymsy.com/Forms/Forms.asp?p1=58

Phone: (504) 303 7500

Have you lost an item at the airport? Lost & Found.

Louis Armstrong Airport: A Brief History Timeline

  • Originally, the airport was named Moisant Field after daredevil aviator John Moisant.
  • On September 19, 1947, the airport was shut down as it was submerged under 2 feet of water.
  • In April 1957, the Official Airline Guide (OAG) listed 74 weekly departures.
  • In 1961, the airport’s name was changed to New Orleans International Airport.
  • In July 2001, to honor the 100th anniversary of Louis Armstrong’s birth, the airport’s name became Louis Armstrong New Orleans International Airport.
  • In 2005, MSY re-opened commercial flights.
  • In 2006, the New Orleans Aviation Board approved an air service initiative to promote increased service to MSY Airport.
  • In 2014, the airport served more than 9 million passengers.
  • In 2015, the New Orleans Aviation Board along with the Mayor of New Orleans and City Council approved a plan to build a new terminal building.
  • In March 2017, the Board voted to add an expansion to the new terminal complex.
  • The facility was finally opened on November 6, 2019.

Maps, Airlines & Amenities

View maps, find airlines, discover food, shopping & more
Kenner Airport Overview Map
Kenner Airport Overview Map

New Orleans Louis Armstrong Airport (MSY) Terminals

Airline Information
MSY - Kenner, LA - New Orleans Louis Armstrong Airport
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Airport Restaurants, Stores & Amenities

Traveler Help

Questions about MSY? Find answers here.
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Newest Questions

Are there curbside check-in for Frontier Airlines?

Asked by Laura Jenkins - Mon, 5 September

Frontier Airlines doesn't offer curbside check-in at this time. 

Are the rental car shuttles handicap accessible?

Asked by Kate - Wed, 31 August

If you are in need of handicap assistance with the shuttle they ask that you call (615) 318-3108 before you arrive. 

How do I make reservations at one of on site parking facilities?

Asked by SUZANNE - Fri, 12 August

You don't need a reservation for the parking options at this airport. 

Where is economy parking garage?

Asked by dot - Fri, 12 August

The economy parking garage is located at 900 Airline Drive, Kenner, LA 70062 and other is a shuttle available from the garage to the airport. 

My delayed bag arrived today on Delta, but they left it in the baggage claim. How do I contact them to get it delivered?

Asked by Charla - Wed, 10 August

You can contact Delta at 1-800-221-1212.

What gates does Alaska Air fly out of?

Asked by Adrian - Thu, 28 July

Alaska Air flies out of Concourse C, Gate C3. 

Where is the Southwest terminal?

Asked by Tonya Montgomery - Mon, 4 July

Southwest is located in the Main Terminal and Check-In is on Level 3. 

Does the airport have a chapel?

Asked by Ahmad - Tue, 21 June

The MSY Airport doesn't currently have a chapel. There is a meditation room on Level 2 of the Terminal if you need a quiet space to reflect during your travels. 

What is the phone number to speak to someone regarding delayed luggage?

Asked by Tabitha Raggio - Tue, 21 June

If you are calling during business hours (between 8:00 AM and 4:00 PM) on Monday-Friday you will call (504) 303-7790. If it is after those hours or on the weekend you will need to call (504) 303-7700.

Is there a link to find on site available parking today?

Asked by Joe - Mon, 23 May

The airport's website has a page here that shows you how many spots are available in each parking area. 


Are there seats to sit in at the Southwest Airlines luggage pick up?

Asked by Brenda - Sat, 30 April

Yes, there are benches located in baggage claim and throughout the airport. 

Can we store our bags somewhere while we wait to check in?

Asked by David - Sat, 30 April

There is not currently baggage storage services available at this airport. 

Terminal data is out of date. MSY no longer uses the terminal shown on this site for flights.https://en.wikipedia.org/wiki/Louis_Armstrong_New_Orleans_International_Airport#Former_terminal

Asked by Asd - Fri, 29 April

That is a Wikipedia page. Here's an updated Terminal Map

What is the street address of the airport?

Asked by Rita M James - Thu, 28 April

The airport's address is: 1 Terminal Dr, Kenner, LA 70062.

Where is the Breeze Airlines check in counter located?

Asked by Van - Tue, 5 April

Breeze Airlines operates out of Concourse A. Go to the Departures area of Concourse A to find the check-in counter. 

What time does Delta start working?

Asked by Lydia - Sun, 3 April

Airline ticket counter opening times can really vary day to day depending on when flights are departing. We suggest contacting Delta directly to ask what time your ticket counter opens for your flight. 

Checking to see if an Driver's License was turned in.

Asked by Michael - Fri, 25 March

For lost items, you should contact the Customer Service Office at (504) 303-7790. 

Where is baggage claim?

Asked by Carol Rossignol - Wed, 16 March

Baggage claim is located on level 1 of the terminal. 

Is there a cell phone lot?

Asked by CHARLES G DELCOURE - Sun, 27 February

Yes, there is. It's located at 724 Hollandey St, Kenner, LA 70062, US

If I’m flying in on AA and my friend is on Delta….where can we meet so that we can share a cab to our hotel?

Asked by Sharon - Sat, 26 February

American Airlines flies into Concourse A and Delta flies into Concourse B. However, all Concourses meet in the Main Terminal so you should be able to meet at Baggage Claim on Level 1. 

Does this airport have a Sunday Catholic mass?

Asked by Giselle - Sun, 13 February

This airport does not have a Sunday Catholic mass ceremony. 

Have a question about New Orleans Louis Armstrong Airport?

Category

New Orleans Louis Armstrong Airport Q&A

Yes. The official name is Louis Armstrong New Orleans International Airport and it is also known by its IATA code MSY. MSY was derived from Moisant Stock Yards.
The airport is 11 miles (18 km) west of downtown New Orleans.
The passengers are permitted to sleep in the airport as it is opened 24 hours. Also, travelers can stay inside overnight. We also recommend these amazing MSY layover ideas.
From Louis Armstrong New Orleans Airport, you can fly to many cities. To see where you can fly, please have a look at our direct flights page.