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Baggage & Security

San Francisco Airport SFO

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Baggage Claim at San Francisco SFO Airport

The baggage claim area is on the ground level of the terminals and has information counters and other services. 

Baggage wrapping is available in the International Terminal's Main Hall, pre-security , at 'Airport Travel Agency' (tel. 650-877-0422); and at LMD Baggage Wrapping kiosks, tel. 630.877.0422

Helpful Tips & Resources

Whether you're a seasoned jet-setter or a first-time flyer, iFly.com has everything you need to make your airport experience stress-free. Check out these helpful tips for traveling to, from, or through SFO: 

  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're looking for ways to pass the time before your flight takes off, check out these cool layover ideas at San Francisco Airport.
  • If you want to know if your flight might be late, check out the arrival status of the inbound flight.
  • Are you planning a trip to the airport and unsure of the different parking options and their associated costs? Check out this link to find out the locations and fees for both on-airport and off-airport parking.
  • If you need to know what business services are available, like copy machines, postal services, or notaries, please check here.
  • If you are travelling within the local area and need a fast way to reach your destination, take a look at the airport shuttle options available here.

Baggage Carts / Skycap at San Francisco SFO Airport

Fee-based SmarteCarts are available from dispensers throughout the terminals at pre-security areas (except at T1 & T3 at post-security),  and at garages & rental car center.
Free carts are available to arriving international travelers at Customs.
Skycap service:
Arriving passengers find Skycaps on request at all terminals, at their Arrivals / Baggage Claim; or call 650.821.9187.  
Departing passengers  should approach the airline curbside check-in staff for assistance; at International Terminal approach cubside attendant  or call 9.821.9187 from any phone at the main entry doors.

Security at San Francisco SFO Airport

The TSA toll-free number is 1-866-289-9673;  email: [email protected].  For prohibited items open http://www.tsa.gov/public/

The Customs Clearance Office is at International Terminal, Arrivals Lobby, level 2, at pre-security.  For more information open www.cbp.gov