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Guest Services and Help

Oklahoma Will Rogers World Airport OKC

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Guest Services at Oklahoma Will Rogers World OKC Airport

Other services offered at  Will Rogers Airport:

Curbside check-in
by American & Southwest airlines is available at their curbside kiosks. As a general rule, the tips to the SkyCaps is $1 per bag; if taken to the counter it is $2 per bag.
Paging Someone: If calling from inside, pick up the courtesy phones; from outside between 10am-10pm, call 405-316-3271; and after 10pm 405-297-1184.
Airport Mailers will send items rejected at the security checkpoit back to your home bye postal service (unless items are not accepted by that service).  For mre information call customer service at 336-499-089 or e-mail [email protected].
The YMCA Military Welcome Center (tel. 405-680-9781) is located in Bay O of the cargo annex, 130 yards outside the side exit of Baggage Claim 1).

Lost & Found

Items lost in and around the terminal building are turned into the Airport Police Department. Items left at the security checkpoint are turned into the Transportation Security Administration (TSA). Property left on an aircraft is kept by the airline. For lost and found items please contact the appropriate department. For items lost in and around the terminal building contact Airport Police at 405-297-1184.
For items lost at the security checkpoint (TSA) contact 405-702-5542.
For items lost on an aircraft contact the airline.

Mail Center


Animals are not permitted in the terminal at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.

Steps from Baggage Claim 1's exit door is the Pet Relief area with white picket fence and grassy area, with disposable bags & trash can for owner's cleanup.


International Travelers at Oklahoma Will Rogers World OKC Airport

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate.  For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

Passenger Tips

As your hub for information about Oklahoma Will Rogers World Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.