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Lost And Found San Francisco Airport

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SFO Airport Lost and Found

Travel can be a whirlwind of activity, and amidst the rush, it's all too easy to misplace personal items. If you've lost something at the San Francisco Airport, don't panic. This guide will provide you with comprehensive information on the lost and found procedures, including contact information, location-specific protocols, and steps to file a report. We'll also cover what to do if your checked baggage goes missing, and how to handle lost sensitive items like passports or electronics.

Scroll down to get specific information about what to do if you lost an item at SFO.

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Contact Information and Operating Hours

The Lost and Found office at the airport is located in Terminal 1, on the Arrivals Level, near Domestic Garage Core C Tunnel. The office is open daily from 8:00 a.m. to 10:00 p.m. You can reach the office by phone at 650.821.7014 or by email at [email protected].

Location-Specific Procedures

Items Lost in Airport Terminals

For items lost in public areas such as the airport terminals, garages, or AirTrain, please contact the San Francisco Police Department Lost and Found.

Items Lost at Security Checkpoint Areas

For items lost at a TSA security checkpoint, you can contact the TSA directly at +1-800-764-8050.

Items Lost in Other Areas

For items left onboard the bus to the Long-term Parking Lot or the Rental Car Center, please contact the SFO Shuttle Bus Company at 415.915.9760.

Items Lost on the Plane

If you believe you left an item on the aircraft after arriving at San Francisco Airport, there are several options available for you to recover your lost property. One option is to return to the gate where your flight arrived, as the item may still be on the plane or have been turned in to gate personnel. Another option is to visit the lost and found desk if one is available at the airport. The lost and found desk is typically located near the main terminal and handles items lost within the airport.

Alternatively, you can go to the luggage or baggage services desk for your airline, which is typically located in the baggage claim area. The personnel at these desks can assist you in tracking down items left on planes or in the gate area. If these options do not result in the recovery of your item, you should contact your airline directly. Most airlines have a process for handling items lost on their aircraft and can assist you in filing a lost item report.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, don't panic. First, check with the baggage services desk for your airline to see if your bag was delayed or misrouted. If the bag is not located, file a lost baggage claim with the airline. Keep in mind that it may take some time for your bag to be located and returned to you.

Here are the most popular airlines that service San Francisco Airport and their contact info:

If your airline is not listed above, check out airlines that serve SFO for contact info and more.

How to File a Report

Unfortunately, the airport does not support online form submission for lost items. If you need to report a lost item, you should contact the appropriate department based on the location of the lost item. Be prepared to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. If your call to the Lost and Found office is not answered, please leave a detailed message with your name, contact information, a description of the item, and information about when and where you left the item.

Collection, Delivery, and Charges

Once your item has been found, you can collect it from the Lost and Found office during its operating hours. Unfortunately, the airport does not currently offer delivery services for found items. There may be storage or processing fees associated with lost and found services, so it is recommended to inquire about any potential charges when you contact the Lost and Found office.

Special Considerations

For sensitive items like passports or electronics, it is important to report the loss as soon as possible due to the additional security measures and privacy concerns associated with these items. Unclaimed items are handled according to airport policy and legal requirements. Please be aware of third-party services that may charge unauthorized fees for lost and found services.

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Frequently Asked Questions (FAQ)

Don't panic. Depending on where you lost the item, there are different procedures to follow. For items lost in public areas such as the airport terminals, garages, or AirTrain, contact the San Francisco Police Department Lost and Found. For items lost at a TSA security checkpoint, contact the TSA directly at +1-800-764-8050. For items left onboard the bus to the Long-term Parking Lot or the Rental Car Center, contact the SFO Shuttle Bus Company at 415.915.9760.
If you believe you left an item on the aircraft after arriving at San Francisco Airport, return to the gate where your flight arrived, visit the lost and found desk if one is available at the airport, or go to the luggage or baggage services desk for your airline. If these options do not result in the recovery of your item, contact your airline directly. Most airlines have a process for handling items lost on their aircraft and can assist you in filing a lost item report.
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, check with the baggage services desk for your airline to see if your bag was delayed or misrouted. If the bag is not located, file a lost baggage claim with the airline.
Unfortunately, the airport does not support online form submission for lost items. If you need to report a lost item, contact the appropriate department based on the location of the lost item. Be prepared to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.
Once your item has been found, you can collect it from the Lost and Found office during its operating hours. Unfortunately, the airport does not currently offer delivery services for found items. There may be storage or processing fees associated with lost and found services, so it is recommended to inquire about any potential charges when you contact the Lost and Found office.
Yes, for sensitive items like passports or electronics, it is important to report the loss as soon as possible due to the additional security measures and privacy concerns associated with these items. Unclaimed items are handled according to airport policy and legal requirements.